Truffle Magic Reviews

Based on 104 customer reviews from our shopper community, Truffle Magic's overall rating is 4.35 out of 5 stars and 86% of reviewers recommend this brand, which indicates that most consumers are generally satisfied with their purchases.

4.3

104 Reviews

Overall Rating

5 Stars

79

4 Stars

8

3 Stars

2

2 Stars

4

1 Star

11

Good Value

0.0

Price & Quality

0.0

Shipping & Delivery

0.0

Customer Service

0.0

Return Policy

0.0

All Reviews (104)
user icon
Mattie.Hayes
May 11, 2023
"Be cautious. Significant order placed and no product received"
Ordered from this site 2 weeks ago and order has not been despatched. Have requested an update multiple times via online ticketing service with no response.

Don't mind a delay on shipping if update is provided.

Be careful, suspect this maybe a scam. My order was for quite a significant amount.

Peter, please can you help?
user icon
purpleelephant621
May 04, 2023
"Just made my first order"
Just made my first order. Site is really easy to use and actually allowed me to use my BTC w/o any problems. Will keep posted.
user icon
crazycat719
May 04, 2023
"It's now been over a month since…"
It's now been over a month since Peter's last reply saying that he would refund me on my missing order, still no reply after that.... At this point I have to assume that I have been scammed and that I won't hear back from trufflemagic anymore about my missing order. As I'm seeing from the other recent reviews, I'm not the only one with this issue. WARNING: DON'T BUY HERE, SUPPORT WON'T REPLY AT ALL ANYMORE, AND THEY PROBABLY WON'T SHIP YOUR ORDER. P.S I will leave my reviews up until proven otherwise because it's been almost half of a year now since I placed my order and got nothing.
user icon
NoelleChavez
April 28, 2023
"It's not a scam I just think the guy is…"
It's not a scam I just think the guy is barely active and probably shouldn't be taking money when he just leaves certain orders open with zero response. I made two orders, one to poland and one to UK, the poland one arrived fine although not sure of quality, the UK order I still haven't received tracking for and still says "processing" and he hasn't responded to the ticket when it was made almost a month ago, UK order was the bigger one costing about 80 euros.

If package gets sent I will changes this review, if not I'll make sure it stays.

edit: After more research I change my mind and claim this is in fact a scam - this guy does send orders rarely and to whoever he feels like, the odd cheap package will get sent with tracking info then he'll take the money off of a bigger order, completely ignore you and not send anything at all. If you go back to older reviews people are claiming after some time he removes the 1 star reviews through false claims to trustpilot and those people have to recreate the review. It also appears he is creating false accounts with positive reviews to deceptively balance the score of this fraudulent company he has created. I will not allow him to remove this review because this is the truth, and if he tries to remove it then it will be re-added as long as his website exists. My offer still stands and if he deals with me personally he can have this removed, but until then I can confirm this is an elaborate scam. DO NOT BUY FROM THIS SELLER. There is a very little chance you will receive your order and the reviews on this page are fake while he deletes real reviews of negative experiences with him.
user icon
bigbutterfly560
April 26, 2023
"bad customer service"
Made two orders - first one arrived timely enough, although it was a dud. Upon further research, it probably because it was a warmer season and I didn't store it properly (refrigerated). They don't send it with any instructions so you have to google how to store it.

The second order payment confirmation has yet to be fulfilled, although I bought it over a week ago - payment is usually instantaneous through BTC, however for whatever reason the system takes ages to confirm it. When I try contacting them, the communication is usually really poor - messaged them over a week ago with no response. They use a 'ticket' system but you can only have two tickets open at a time (and when you order, it automaticlaly opens a ticket). However the owner Peter told me he does not often check replies to the order ticket.

I don't think the site is a scam, however the customer service/website and communication is really bad, so even if you pay they don't give you any confirmation until you chase it up. It's also hard to get in contact with them as they only have this ticket system, no email or number but do not reply to it unfortunately.
user icon
purplesnake629
April 25, 2023
"Sent my money well over a month ago"
Sent my money well over a month ago. Didn't receive any payment confirmation so I messaged through the ticketing system and have been ignored for a month now...very disappointed stay well clear if you don't want to be scammed!! I have read that the guy can do this sometimes and does end up sending so fingers crossed I haven't been scammed if he does send them I will remove this but untill then I would stay well clear
user icon
LuisGarza
April 24, 2023
"I placed an order for $150 worth of…"
I placed an order for $150 worth of truffles in a grow kit and never received anything it has been a total of four months and he said he would be willing to reimburse me for half and do a re-ship and I’ve emailed him eight times and never heard anything back so it was a complete waste of money do not order from this guy. He is a complete and utter rip off.
user icon
SerenityCunningham
April 22, 2023
"I am surprised at the negative comments…"
I am surprised at the negative comments as I have had no problems. I have ordered four times and have received everything on time, discretely and without a fuss. I needed to check up on two orders and they replied within a few days. And the product is top quality. Maybe with this product many customers with positive experiences are a little hesitant to comment as this area is a little murky and misunderstood for many. There is still a stigma attached to it, unfortunatley.
user icon
loriabreeze
April 12, 2023
"i have had 2/2 awful experiences with…"
i have had 2/2 awful experiences with TruffleMagic. Not only does their customer service seem non-existent, but they also failed to deliver what I paid for both times and only bothered to send 1/3 of my order without any explanation or reassurance just silence. I attempted to contact their customer support team multiple times, but never received a response. It's frustrating to spend money on a service that doesn't come through, and to have no way to get help. I highly recommend avoiding this website and finding a more reliable service. if you pay for tracking like me you will get nothing and waste your money aswell as your order not being fulfilled.
user icon
smallpanda441
March 22, 2023
"Microdosing changed my life"
I started microdosing with Mexicana Truffles from Trufflemagic in January and they have changed my life.
I had extremely resistant depression and alot of my life was being wasted in bed.
Within a couple of doses, my brain, and my whole life, had completely changed. I am pretty much depression free and am able to live my life for the first time in years.
My 2nd order got siezed by customs but the customer service at truffle magic has been absolutely amazing and they added some extra into my 3rd order which I received today absolutely fine.

I would reccomend trufflemagic to anyone. The best customer service I have ever experinced and amazing quality products.

Thankyou so much, I literally owe you everything!!!
user icon
silversnake230
March 13, 2023
"I made my order on march 2 and it is…"
I made my order on march 2 and it is now 13th march. Still haven’t received anything the tracking info hasn’t changed since the fourth march. Truffle magic have been in touch and explained the issue. I’m very pleased with the costumer service and will definitely be using them again.
user icon
NormaGreen
February 24, 2023
"Friendly and fast service"
I have been in search of shops delivering to the US that haven't been shady or scams with fake "seizures", and decide to give TruffleMagic a try.

After making my order, I realized I had made a mistake and opened a ticket. Within half a day Peter had resolved my issue, even covering for my own fault.

Ordered Feb 9, received Feb 23, no issues with the parcel and customs. Have not tried the goods yet, but leaving a good review for their friendliness and trustworthiness.
user icon
daniellele18
February 14, 2023
"I have nothing bad to say about truffle…"
I have nothing bad to say about truffle magic they are a small family business that go above and beyond to help and assist you with any queries you may have about your order or assistance in how to grow the kits, I ordered the Mazatapec kit it arrived in good time ,again they are a small family business so bare with them and be patient you will not be disappointed. Thank you trufflemagic.com
user icon
ezrayeet4
February 12, 2023
"Top Quality All Round!☮️"
If your looking for a out of this world experience with super fresh quality give this company a chance you won’t be disappointed. Amazing service all round. I recommend tracked shipping so you have better confidence in the shipping process plus you’ll be slightly covered on the product as well. Well done TruffleMagic on giving people the psycho-naught Experience and providing us with access to such a rare compound that grows from the earths fruits. Great Job Guys!
user icon
ChrisKing
February 08, 2023
"Ordered January 16th - Arrived 27th January"
I don't usually leave reviews but thought I should provide some balance after seeing a few negative reviews from some unlucky customers who are too quick to scream "scam!".
I ordered 45 grams of Hollandia on January 16th and they arrived on Friday 27th January.
The were discretely packaged and vacuum sealed.
i've had 2 very nice 7.5g experiences so far which weren't too intense. I will double the dose next time.
They are a bit slow with messaging back in the ticket system but just be patient.
Thanks team, I will reorder again for sure.

View More Reviews

What do you want to know about this brand?
review icon

Customer Reviews

a icon

Ask a Question

cookies tips
Welcome to WorthEPenny.com! We use cookies to better understand your preferences, optimize our website and services, enhance user experiences, personalize content and ads, and provide social media and other third-party features. If you want to learn more about cookies and why we use them, visit our Cookie Policy page.